How to File a Criminal Complaint in Jordan: Steps and Documents

The Ministry of Justice describes a complaint as a report by an injured person or their representative to the Public Prosecution or a judicial police officer about a crime committed against them, and its service page outlines the complaint process and related documents.

Calling a disagreement a crime does not make it a criminal complaint, since the facts, jurisdiction and applicable rules must be assessed in context, if there is an immediate safety risk, contact the competent authorities rather than waiting for an online consultation.

According to the official service page, the person concerned or their legal representative submits a written complaint to the competent Public Prosecution department, the page also lists an official letter from a security center as a route, after which the department determines jurisdiction or refers the matter when needed.

Before attending, confirm which department has jurisdiction and its accepted filing method, keep a copy of the complaint and proof of submission, and ask for the transaction number and how to follow up.

The Ministry states that the complaint is filed by the person concerned or a legal representative, with personal attendance as described on the service page, it lists a Jordanian civil ID or a passport for a non-Jordanian, and the original power of attorney when a representative files.

Practical requirements may depend on the complainant, the facts and the department, so check the service page or contact the department before attending, and share original documents or sensitive information only through an appropriate channel.

To make the account clear, set out events chronologically, distinguish what you know directly from assumptions, identify when and where each event occurred, and note which document or witness supports each detail.

Keep original files and messages unchanged, prepare copies for review while retaining the originals, and do not post case papers or other parties' information on social media.

Can you file at a security center? The Ministry page lists a written complaint to the Public Prosecution or an official letter from a security center, but follow the competent authority's instructions for your case.

Can a lawyer file it? The service lists the person concerned or a legal representative and requires the original power of attorney when a representative files.

Does receiving a complaint mean it is accepted or proven? No, receipt does not determine jurisdiction, assessment or outcome, the competent authority may take a step or refer it based on the facts and law.

Do these steps apply to every offense? This guide summarizes an official service page and does not replace checking the type of incident, jurisdiction or any specific requirements and deadlines.

If you are unsure whether to file a complaint or use another route, or have conflicting records or an approaching date, a review of the facts and documents may help identify the competent authority and questions to ask, without assuming a particular outcome.